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Welcome to Emergency LifeLine West


We care about keeping our family and friends safe and independent. We are a mobile medical alert dealer that prides itself on integrity and customer service. Offering the most current mobile medical alert pendants to keep seniors safe and independent. We believe a 2-way voice communication pendant is most effective when help is needed in an emergency or non-emergency situations. This type of pendant is ideal for a variety of lifestyles and life situations.

Introducing the Belle; our newest mobile medical alert system! The Belle features are unlike any others on the market today! What sets us apart from other Life Line companies and their products that you’ve seen on TV or in magazines is the Belles’ state-of-the-art mobile technology. With Belle you can feel confident going anywhere, anytime, at home or away, knowing you can get help with a touch of a button!

 

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Frequently Asked Questions

Belle Features

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About Belle


Freedom For User

Belle weighs just 2 oz. and is shower-safe, though it should not be submerged in water. Belle enables users to get help anywhere in the US where there is AT&T 3G cellular coverage. Check coverage here.

Belle can last up to 30 days between charges. Belle conserves battery by staying in sleep mode and powering on when the call button is pressed.

Belle Features


Go Anywhere -

Get help with a touch of a button at home or away anywhere in the U.S.

Ideal for Your Active Lifestyle -

lightweight and easy to wear

Simple to Use -

push the button

2 Way Voice Communication -

microphone and speaker built into pendant

Connect to 24/7 Call Center -

professionally trained operators will stay on the line until help arrives

No landline Required -

self-contained pendant using mobile technology

Shower safe -

can be worn in the shower

Rechargeable battery -

lasts up to 30 days

Charging Cradle -

for easy battery charging

Low Battery Alerts -

loved ones can receive text messages or emails and will be contacted in case of emergency

Frequently Asked Questions for Belle Users


Belle is a small, lightweight, and comfortable-to-wear mobile personal emergency response system that enables users to break free from landline-based systems that only work in and around the home. Simple to use, compact, and shower-safe, the Belle features built-in 2-way voice communication and a rechargeable battery that lasts up to 30 days on a single charge.

Belle users can do what they love, with the confidence of knowing they can press one button to get help at home and away, anywhere in the US where there is AT&T 3G coverage. Belle connects users with call center specialists, who can send emergency personnel or loved ones to the user, depending on what is needed. If users need to be located in an emergency, specialists can connect their Belle device to 911 to utilize U-TDOA location technology.

When you press and hold the call button, you are connected with a trained call center specialist. You can speak with and listen to the specialist through the powerful built-in microphone and speaker. The specialist will assess the situation and will send EMS, loved ones or neighbors to help you, depending on what is needed.

Belle purchases include a charging cradle and lanyard.

Yes, Belle can be used in the shower. However, it is not designed to be submerged in water.

When you press the call button, you will be connected with a call center specialist. The specialist can send EMS, relatives or friends to you, depending on what is needed.

The rechargeable Belle battery lasts up to 30 days between charging.

You and your loved ones can receive text message and email alerts when Belle needs to be charged and powers off. You may also receive a phone call from a specialist when the Belle battery is low. Belle should be charged for 3 hours every 30 days. The red battery light will flash every 1 second after a call when the battery is low.

To charge Belle, rest it on the included charging cradle with Belle’s lanyard at the top of the cradle near the charging cord and Belle’s status lights down near the light on the bottom of the cradle. The red battery light will flash every 2 seconds while Belle is charging. When Belle is fully charged, the red battery light will be solid red.

When Belle is on and working normally, the blue call light will flash every 5 seconds after a call (until the device goes into standby mode) or if charging, and the battery light will not be on.

Caregivers cannot call Belle devices because Belle devices are off until the call button is pressed, to conserve battery. Belle users can press the button and ask the call center specialist to call a caregiver, neighbor or relative in a non-emergency situation.

If you press the button by accident, simply tell the specialist that you did not intend to press the button and that no help is needed.

Belle is essentially a cell phone. If you have a pacemaker, review your pacemaker materials regarding interaction with cell phones, and take the same precautions the materials recommend with this device.

It is recommended that you test Belle once a month.

1. To test, press the call button until call light turns blue.

2. After a short delay, you will hear tones or ringing.

3. Specialist answers your call.

4. Tell specialist you are testing.

5. If the device dials 911, tell the operator you are testing and that the operator can disconnect the call.

Belle empowers you to do the things you love, with the confidence that you can get help when needed, whether you are at home or across the country. Belle uses AT&T 3G coverage to connect you to a call center specialist, and if you are in an area without AT&T 3G or roaming partner coverage, Belle can use other compatible area networks to dial 911 directly. You can wear Belle all the time, even in the shower, so you can feel confident doing your daily activities and being able to reach help if you need it.

It weighs 2 oz. and measures 2.7” x 1.7” x 0.7”.

Email info@freeus.com and provide your name and phone number and a Free us-authorized dealer will contact you.

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Meet Belle…

Aging in place with freedom and independence

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Helen’s story…

She lives her life with confidence and safety

 

 

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Amber’s Story…

Following procedures can change the outcome



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